Frequently Asked Questions
Everything you need to know about your Tlyard shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days, while express shipping options are available at checkout for faster delivery within 3-5 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our charts to ensure the perfect fit.
What payment methods do you accept?
Tlyard accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
Do you ship internationally?
We currently offer worldwide shipping to over 50 countries. Shipping costs and delivery times vary depending on your specific location.